Monday, July 24, 2006

Lead Support Engineer

Do you have a passion for supporting customers? As a Lead Support Engineer at Paragent, you will be responsible for helping current and potential customers through training, installation and long-term support. Additional responsibilities will include the development and documentation of support procedures, as well as the participation in new product testing. You will work closely with both the development and sales teams to lay the groundwork for new product and feature rollouts. This position requires someone with excellent verbal and written communication skill with an outgoing, friendly and patient personality.

Bachelor's degree
3+ years of experience in a support or QA position

Windows, Linux
Active Directory
Large-scale package rollouts
Scripting Languages (Perl, Python, etc.)
Unix administration and C++/Lisp programming a plus


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